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E-Travel Professional / Danish (Berlin)

For our growing multi-lingual Customer Support Center CheapTickets.de GmbH in Berlin-Mitte we are currently looking for:  

E - Travel Agent Danish

As an E-Travel Agent, you will act as an intermediary between the customers and airlines by handling a variety of inquiries via our various online booking portals across the world like Vayama.com, CheapTickets.de, Flugladen.de, Budgetair.co.uk, etc.

Main Responsibilities

  • Liaise between the guest and airlines: modification of reservations, handling special requests and supporting customers by phone, e-mail and social media
  • Handling various back office tasks
  • Actively participate in various projects within the department
  • Supporting our customers and delivering a high level of service are the utmost importance. You will be there to help the client, not sell to them.

    Our ideal candidate:

  • Has excellent communication and problem-solving skills
  • Takes responsibility and ownership
  • Is passionate about helping customers
  • Fluent in both written and spoken Danish and English
  • Is flexible in work schedule
  • Has experience in the travel industry and/or customer service, to include Amadeus and Wspan knowledge would be a plus, but not a requirement

    What we offer You:

  • Four weeks paid training
  • 26 holidays per year
  • International working environment
  • Convenient office location in the heart of Berlin
  • Opportunity to work in full/part time or flexible working
  • Lots of fun events, with regular learning and development opportunities and team outings
  • Free drinks and fruit every day
  • Gym contract and more benefits

     Interested?

Of course, you are! We are looking forward to meeting you on one of our Hiring Days in our Customer Service Center Berlin.

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