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Experienced IATA Ticketing Agents (Berlin)

Travix is a global online travel company operating in 35+ countries from offices in the Netherlands, Germany, India, Singapore and the USA. With our 5 brands and an extensive portfolio of 35 websites we are market leader in several countries and growing rapidly on all continents. We are passionate about what we do. On a daily basis we help thousands of people to find the best flights. We inspire them and guide them through their travel journey.

For our Excellence Centers in Berlin we are looking for:


Experienced IATA Ticketing Agent 


Do you have IATA/ARC ticketing experience and are you looking for a dynamic position in an international team? Then you are the one we are looking for!


As Excellence Center Agent you will be part of a capable team of experienced IATA employees. This team is responsible for the ticketing and further processes with regards to tickets sold. Among others, your tasks will consist of staff travel, preventing escalations, 24/7 emergency support, supporting our Support Centers world wide and ticketing processes.


What you bring to the table:

  • You have a touristic degree on MBO or similar level

  • You have good knowledge of Amadeus/Worldspan or other airline reservation systems

  • You have a minimum of 1 year of working experience as Customer Support or Ticketing Agent

  • You are fluent in English , other languages are an advantage

  • You are independent and have a flexible work attitude; working in weekends and during holidays won’t be a problem for you

  • You have excellent communicative skills

  • You are a team player, multitasker and able to work under stress

  • You are proactive and are always looking for ways to innovate

  • You are result driven and have a commercial mindset


What you can expect:

  • Competitive salary, holiday allowance, and other amazing benefits!

  • A multinational team of specialists to inspire and support you!

  • There’s a good deal of room to be creative and to build your legacy

  • 26 days of paid leave, plenty of time to enjoy your global travel adventures

  • Top floor office in the centre of Berlin, next to station Stadtmitte!

  • Nice to have perks: Free fruit, great company events, good food and team activities.



Of course you are! Do you recognize yourself in the above profile, we look forward receiving your application by clicking the “apply now” button. For more information about the vacancy and the application process you can contact Angela Zagorni (People Team Recruitment) at

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