Travix - Job details
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Infrastructure & Support Engineer - Amsterdam

Travix

Travix is a global online travel company operating in nearly 40 countries from offices in the Netherlands, Germany, UK, India, Singapore and the USA. With our 5 brands and an extensive portfolio of 35 websites we are market leader in several countries and growing rapidly on all continents. We are passionate about what we do. On a daily basis we help thousands of people to find the best flights. We inspire them and guide them through their travel journey.


EPICS team


If you are wondering what is EPICS, here is a small hint that can help you understand more about our goals and vision:

(E)nvironment
(P)roductivity
(I)nnovation
(C)ommunication
(S)tability.

As part of our team you will be able to work on the Corp. Infrastructure and to make our People more productive.


The challenge

Do you know computers inside out? Does technology excite you? Can you manage Windows, Master OS X, Linux, control Android? Can you script your way out of anything? Do you speak TCP? Have you ever dropped all tables? Can you defend your view on Pirates vs. Ninjas? Is it all about the Pentiums? Can you make other people understand what you think? Do you like solving problems? Can you think while you talk? Do you walk the talk? Are you still there ☺


Due to the growth of our business, we are constantly looking for new talent.

For our IT Systems Engineering department we are recruiting a


Infrastructure & Support Engineer


While you don’t need to tick *all* the boxes, we are looking for super smart tech-savvy customer champions Systems Support Engineer to join our team in our Amsterdam based office. As a Systems Support Engineer you are the first point of contact for anyone at our main Amsterdam office who needs to get tech stuff fixed.


This covers a wide range of problems across a broad variety of types of software and infrastructure.


Being a Systems Support Engineer at Travix is a great opportunity for anyone who thrives on solving technological problems and helping people. Team-spirit, learning opportunities, fun and great coffee are all included.


You are

  • passionate about technology

  • A quick learner

  • loving working in a team

  • smart and articulate

  • strong communications skills

  • enjoying helping other people

  • serious with a smile


We value people with different opinions and backgrounds and encourage anyone who fits the profile to apply.


Your challenges


  • Ensure continues IT Operations to all Travix business functions by providing 1st & 2nd/3d IT support. The office is in Amsterdam, but we provide IT support also for Berlin, Oosterhout, London, Amsterdam, Singapore, etc.  

  • Ability to prioritize and categorize tickets. Investigate and troubleshoot issues. Optimize IT processes.

  • Managing the IT equipment (working stations - PCs, laptops, mobile devices, etc) and software according to company policies.

  • Organizing maintenance of working stations - PCs, laptops, mobile devices and IT office equipment. Contribute to and maintain system standards.

  • Working with external suppliers of services to ensure cost effective delivery of maintenance services

  • Ensuring Customer/Client Service Quality

  • Improving end-user productivity by access to professional support service

  • Leading and participating in different IT projects


What you bring to the table


  • BS/University Degree in Computer Science/Engineering

  • 3 – 5 years of experience in engineering, systems administration, engineering support or consulting.

  • Disciplined , Self-driven and focused on getting results

  • Quickly learn new things and adapting to change

  • Ability to communicate with different groups of people; Focus on Customer Satisfaction

  • Knowledge of Windows and Mac Operating Systems, experience with hardware and networking

  • Knowledge of Google Apps (GSuite), Active Directory and OKTA are a plus

  • The ability to run a project independently

  • Good written and spoken English

  • Driving License

 

What you can expect

 

  • Monthly salary, holiday allowance, and other great benefits!

  • Discounted ongoing cancellation / travel insurances!

  • A multinational team of specialists to inspire and support you!

  • There’s a good deal of room to be creative and to build your legacy

  • 26 days of paid leave, plenty of time to enjoy your global travel adventures!

  • Offices in the centre of Amsterdam, virtually next to Central Station!

  • Nice to have perks: Free fruit, football / table tennis competitions, great company events, good food and team activities.


Interested?

Of course you are! Do you recognize yourself in the above profile, we look forward receiving your application by clicking the “apply now” button. 

For further information on this opportunity please contact: vborza@travix.com


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