Travix is one of the leading global online travel agencies managing an extensive portfolio of travel-focused websites operating under the brand names CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama. All our brands provide both search and book capability for flight combinations worldwide on both legacy and low cost airlines. In addition, our booking websites offer attractive pricing for hotels, rental cars and other ancillary products such as insurances, airport parking & transfers. We operate our five brands in 37 countries, employ more than 550 people with over 50 different nationalities worldwide. Travix has offices in the Netherlands, Germany, India, Curaçao, Singapore, the UK and the USA.
Our Travix Operations Payment team is looking for a Payment Officer with extensive knowledge of customer payment processes and great analytical skills. Travix is building and implementing a new state of the art future proof Payments & Fraud platform and you will have the unique opportunity to be part of the PSP & Acquirer integration project from the very beginning.
In this role you will improve the customer experience by preventing and minimizing customer contacts and working to resolve any payment processing issue in a timely manner. This position comes with the autonomy to introduce your own ideas and creativity!
Are you the Payments professional who will provide the operational functionality to our payment traffic?
Are you responsible for ensuring the functional and technical quality of the payment flows?
Then you may be our new colleague!
Your key responsibilities
Point of contact and partner with Payment Service Providers (PSPs), International payment acquirers, and various internal stakeholders, where necessary;
Analyze, identify, communicate about system performance and simple – complex payment processing issues;
Actively initiate improvements to the payment processes and systems;
Compare and action acquirer performance;
Identify innovative ideas to improve the customer experience of the payment process;
Identify & support to implementation of alternative payment methods in mature or emerging markets;
What you bring to the table:
Ambitious online payment professional who prefers to work in a high volume & high paced e-commerce environment;
>2 years experience in an international e-commerce environment,
Bachelor or Master level in Finance, Economics or another relevant study
Creative thinking and problem solving skills;
You have the ability to think both abstract and conceptual;
Knowledge of key online payment operations and authorization processes;
Knowledge of global alternative payment methods also in emerging markets
strong analytical/reporting skills;
Experienced working with Product owners and Development teams and implementing online Payment systems;
Experienced working with Payment Acquirers and PSP’s such as Ingenico, ACI, Adyen etc.
Not afraid to make a decision on the go
Flexible and independent
Team player that flourishes in a positive environment
Strong communicative skills in English language, both verbally and written
Master of the Travix Traits of Success!
What you can expect?
Competitive salary, holiday allowance, and other amazing benefits!
Covered travel costs, discounted ongoing cancellation / travel insurances!
A multinational team of specialists to inspire and support you!
Follow fun Dutch language courses @ Travix with your colleagues!
There’s a good deal of room to be creative and to build your legacy
30.5 days of paid leave, plenty of time to enjoy your global travel adventures
Top floor offices in the centre of Amsterdam, next to Central Station!
Nice to have perks: Free fruit, company bar & free beer, foosball / table tennis competitions, great company events, good food and team activities.
Of course you are! Do you recognize yourself in the above profile, we look forward receiving your application by clicking the “apply now” button. This is what our recruitment process looks like!