Travix - Job details
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Data Analyst Payment, Fraud & Chargeback

In our Payments, Fraud & Chargeback team, we take great pride in putting data at the heart of everything we do. As the Data Analyst in the department you will be liaising with our Data team, Data Science team, Finance department and our Payment and Fraud analyst team to ultimately ensure that Travix has the best business results through an adequate Fraud prevention and Payment framework. Does this matches with your ambitions? Then keep on reading.

About Travix

Travix is one of the leading global online travel agencies, operating with four brands: CheapTickets, Vliegwinkel, BudgetAir and Flugladen. In 2020 we took our next step becoming part of the Trip.com Group family, one of the largest online travel companies in the world, consisting of Trip.com, Ctrip, Skyscanner, Make my Trip and Qunar. Travix currently operates in over 40 countries expanding in 5 continents, so a global mindset comes natural to us. Our purpose is ‘the next journey at your fingertips’ which goes for both our customers and employees. We bring together passionate people, global partners, and an innovative platform to deliver the best end-to-end booking experience for our customers.

Make your career at Travix

At Travix, everyone is welcome. Our global team has over 40 different nationalities and we embrace everyone’s authenticity. We have proven to grow people internally, we are proud of our passionate company culture and we love to dream big. Ever since our company was founded, our aim has been to create a work environment where people can thrive, be creative and ultimately build their own legacy within the company. More now than ever we are at a pivotal moment in our company’s existence: where we are preparing for when the world is ready to travel again. With cutting-edge technology, strong partnerships, a  strategic vision and the resources and stability of the Trip.com Group, we provide an international playground where our employees can truly impact the future of traveling. 

To accelerate this momentum, we're looking to grow our team. If you share the same values as we do, you are just as passionate and ready to build your own legacy, then there is plenty of room here at Travix. 

Key Responsibilities

  • Perform analysis on Fraud, Chargeback & Payment data, aiming to provide insightful information to the teams and suggest solutions to improve payment flows and support on fraud prevention strategy to minimize fraud loss and chargeback rates
  • Collaborate with various teams and departments and understand the business needs
  • Assist in data requests for Fraud, Chargeback and Payments
  • Support Fraud Business Analyst team with SQL and Python coding issues
  • Support Fraud Manager as Business Owner for the Anomaly detection model
  • Support Fraud Manager as Business Owner for the Fraud model
  • Dashboard and reporting updates and monitoring
  • Responsible for data quality and report automation
  • Chargeback report accuracy per acquirer
  • Solve data issues in Looker/ Big Query tables

What you bring to the table

  • 3+ years of experience in a relevant role (BI, Data analysts, reporting analyst)
  • Master degree in Mathematics, Statistics or similar field
  • Have the ability to understand and translate complex data sets into actionable insights
  • Strong affinity with and preferably background in fraud, online payments and/or e-commerce environment
  • Very strong analytical skills with a data driven attitude
  • Technical requirements: advanced Excel, SQL & Python
  • Good understanding of machine learning
  • Ability to  work under pressure and capacity to adapt in a fast-paced environment
  • Team player with strong communication skills

What you can expect from us

  • Competitive salary and other amazing benefits, such as covered travel costs, discounted ongoing cancellation / travel insurances and a bike plan.
  • 30,5 days of paid leave, so plenty of time to enjoy your global travel adventures!
  • Many internal development courses to keep on learning and growing.
  • An environment where you can keep a healthy work-life balance: even when we can go back to the office to collaborate as teams, you will still continue having a balance between working from home and from the office.
  • Flat hierarchy where your voice can be heard, welcomed and appreciated at all levels in the organization. 
  • A diverse, inclusive and multicultural working environment 
  • Top floor office in Amsterdam (close to Central Station) with an amazing view!
  • Free fruit, company bar (free beer!), team drinks and company events.

Ready to start your own Travix journey?

Think you have what it takes?  Then, we would love to hear from you. 

Please note that we continue to hire with all interviewing and on-boarding done virtually due to COVID-19.

Apply now
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