Travix - Job details
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Payments Specialist

Are you a self starter, who is detailed-oriented, but can also take a step back to understand overall figures and processes? Do you like to work in an international environment?  If this sounds like you, then keep on reading.  

About Travix

Travix is one of the leading global online travel agencies, operating with four brands: CheapTickets, Vliegwinkel, BudgetAir and Flugladen. In 2020 we took our next step becoming part of the Trip.com Group family, one of the largest online travel companies in the world, consisting of Trip.com, Ctrip, Skyscanner, Make my Trip and Qunar. Travix currently operates in over 40 countries expanding in 5 continents, so a global mindset comes natural to us. Our purpose is ‘the next journey at your fingertips’ which goes for both our customers and employees. We bring together passionate people, global partners, and an innovative platform to deliver the best end-to-end booking experience for our customers.

Make your career at Travix

At Travix, everyone is welcome. Our global team has over 40 different nationalities and we embrace everyone’s authenticity. We have proven to grow people internally, we are proud of our passionate company culture and we love to dream big. Ever since our company was founded, our aim has been to create a work environment where people can thrive, be creative and ultimately build their own legacy within the company. More now than ever we are at a pivotal moment in our company’s existence: where we are preparing for when the world is ready to travel again. With cutting-edge technology, strong partnerships, a  strategic vision and the resources and stability of the Trip.com Group, we provide an international playground where our employees can truly impact the future of traveling. 

To accelerate this momentum, we're looking to grow our team. If you share the same values as we do, you are just as passionate and ready to build your own legacy, then there is plenty of room here at Travix. 

Payment Specialist

As Travix Payment Specialist you will work as part of the Payment Operations team and report to the Payment Operations Manager. You will be responsible for supporting the payment operations which sits at the core of our products, taking ownership of monitoring and improving their performance while working closely with colleagues in your team and in the wider payments, fraud and chargeback area.

Key Responsibilities

  • Monitor and analyze key metrics and use data to drive improvement and identify new opportunities.
  • Ownership of the daily administration of the Payment Operations team from managing incoming requests and troubleshooting with other internal teams
  • Work closely with payment service providers, international payment acquirers, to ensure smooth operation of our payment flow.
  • Support the team to deliver against key initiatives.
  • Actively initiate improvements to the payment processes and systems.
  • Compare and take proactive action based acquirer performance.
  • Identify innovative ideas to improve the customer experience of the payment process.
  • Identify & support implementation of alternative payment methods in mature or emerging markets.

What you bring to the table

  • Ambitious and curious online payment professional who prefers to work in a high volume & high paced e-commerce environment.
  • Strong analytical and reporting skills - Ability to turn data into insight.
  • Strong knowledge of online payment operations, authorization processes and global alternative payment methods.
  • Experience in an international e-commerce environment or payment services provider.
  • Bachelor or Master level in Finance, Economics or another relevant study.
  • Strong communication skills in English language, both verbally and written.

What you can expect from us

  • Competitive salary and other amazing benefits, such as covered travel costs, discounted ongoing cancellation / travel insurances and a bike plan.
  • 30,5 days of paid leave, so plenty of time to enjoy your global travel adventures!
  • Many internal development courses to keep on learning and growing.
  • An environment where you can keep a healthy work-life balance: even when we can go back to the office to collaborate as teams, you will still continue having a balance between working from home and from the office.
  • Flat hierarchy where your voice can be heard, welcomed and appreciated at all levels in the organization. 
  • A diverse, inclusive and multicultural working environment 
  • Top floor office in Amsterdam (close to Central Station) with an amazing view!
  • Free fruit, company bar (free beer!), team drinks and company events.

Ready to start your own Travix journey?

Think you have what it takes?  Then, we would love to hear from you. 

Apply now
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