Travix - Job details
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Head of eCommerce

Do you have an interest in leading a team that is responsible for driving global market growth, channel performance optimization and retention, whilst collaborating with other functional teams? Furthermore, you will manage your activities with a clear focus on ROI and provable performance, while growing your team in the direction that you deem to be most beneficial. If this sounds like you, then read on.

Job Purpose

  • Lead the eCommerce and MarComm teams to drive traffic and conversion
  • Drive growth by formulating and executing business strategies and initiatives for focused markets
  • Analyse market opportunities, competitive landscape, trends and initiate business cases for product and commercial optimization.

Key Responsibilities

  • Work closely with data analysts and strategists to develop initiatives born out of consumer, market & behavioral insights 
  • Work closely with Product, Customer Service to improve UI/UX,  customer satisfaction, and revenue through cohesive strategies
  • Measure ROI and KPIs and prepare budget
  • Prepare reports and insights to track and evaluate the success of initiatives and campaigns
  • Act as a central point of contact connecting with other cross-functional teams within Travix (i.e. Customer Service, Product, Cross-Sell, Commercial, Pricing, Industry Relations & Air, Legal, Finance)
  • Motivate, engage and develop the team to their fullest potential to achieve goals and performances. Actively seek opportunities for continuously improving the specialist knowledge within the team.

What you bring to the table

  • Master Degree in Marketing, Business or related discipline
  • At least 10 years’ experience in a similar role in eCommerce/Digital Marketing in Travel/OTA/Air industry
  • Data-driven mentality is a must with a real commercially focused mind
  • Excellent demonstrated people manager skills
  • Knowledge of SEA, Meta, SEO, Email, CRM, PR, Branding, Content & Campaigns
  • Attention to detail and ability to multitask
  • Strong communication, presentation and analytical skills
  • Analytical and data driven mindset with the ability to communicate the conclusions from data clearly to various level of stakeholders
  • Can-do attitude
  • Lead and influence stakeholders
  • Be a connector, someone who can get people from different disciplines to work together
  • Strong organizational skills
  • Passion for innovation and actively encourages innovation within digital and actively use it to create business results.
  • Excellent verbal and written communication skills in English.

What you can expect from us

  • You get the flexibility to do your job the way you prefer and maintain a healthy work-life balance:
  • Find a balance in working from home and from the office (we are currently on a hybrid model) that works for you.
  • Possibility to work up to 3 months from abroad (depending on your job function)
  • 30,5 days of paid leave, so plenty of time to enjoy your travels!
  • Flat hierarchy where your voice can be heard, welcomed and appreciated at all levels in the organization - where people can thrive, be creative and ultimately build their own legacy within the company
  • A diverse and multicultural working environment. Our global team has over 50 different nationalities and we embrace everyone’s authenticity. 
  • We have proven to grow people internally and we offer many internal development courses to keep on learning and growing.
  • Competitive salary and other amazing benefits, such as covered travel costs, ClassPass subscription/membership, discounted ongoing cancellation / travel insurances and a bike plan.
  • Top floor office in Amsterdam (close to Central Station) with an amazing view!
  • Free fruit, company bar, team drinks and company events.

About Travix

Travix is one of the leading global online travel agencies, operating with five brands: CheapTickets, Vliegwinkel, BudgetAir, and Flugladen. In 2020 we took our next step, becoming part of the Group, one of the largest online travel companies in the world, consisting of, Ctrip, Skyscanner, Travelfusion, Make my Trip and Qunar. Travix operates in over 40 countries expanding in 5 continents, so a global mindset comes naturally. Our purpose is ‘the next journey at your fingertips, which goes for our customers and employees. We bring together passionate people, global partners, cutting-edge technology and an innovative platform to deliver our customers' best end-to-end booking experience. With a  strategic vision and the resources and stability of the Group, we provide an international playground where our employees can truly impact the future of traveling.

Make your career at Travix

If you share the same values as we do, you are just as passionate and ready to build your own legacy, we would love to hear from you!


Apply now

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